Case study

Lowering practice costs to boost operating income by 61% in St. Augustine, FL

  • Growth

    13% Revenue growth

  • 41% New patient growth

  • 61% Increase in operating income

Overview

  • Single location practice in St. Augustine, FL
  • Two partner doctors: Dr. Woody Domingoes & Dr. Maria Domingoes
  • 100% fee-for-service practice
  • Untapped patient demand
  • Difficulty balancing clinical demands with administrative practice management needs
  • Lacked visibility into key practice performance data

Allied actions

  • Added a part-time associate dentist and expanded oral surgery services, increasing new patient volume and decreasing the need to refer patients outside the practice.
  • Upgraded technology and computer systems for more efficient processes and a better patient experience.
  • Significantly decreased lab and supply costs with DCA negotiated pricing.
  • Enabled practice to remain open during pandemic shutdown in order to provide emergency services by providing PPE and safety protocols
  • Enabled practice to reopen sooner than others in market by providing reopening playbooks, extensive training, all needed PPE and safety protocols
  • Implemented DCA’s integrated analytics platform for key insights and growth planning.

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Anastasia Dental Associates

As dentists who have been in St. Augustine for nearly 30 years, we are an established part of the community and take pride in caring for our St. Augustine dental family.

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Revenue: $5 million+
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